Shipping policy
SHIPPING INFORMATION
At SUPERNOVA, we are committed to delivering your order safely and efficiently worldwide.
All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
SHIPPING OPTIONS
FedEx Standard Home Delivery
5–8 Business Days
Reliable international shipping with tracking included.
FedEx Standard Home Delivery
6–12 Business Days
Delivery times may vary depending on destination country, customs processing, and local courier services.
ORDER PROCESSING
Orders are processed Monday through Friday excluding holidays.
Please allow:
1–3 business days
for order processing before shipment.
During launches, holidays, or high-demand periods, processing times may be slightly extended.
TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking updates may take:
24–48 hours
to appear after shipment.
INTERNATIONAL SHIPPING
SUPERNOVA ships worldwide.
International customers are responsible for any customs duties, taxes, or import fees required by their country.
Shipping times may vary depending on:
- customs clearance
- local delivery providers
- destination country
LOST OR DELAYED PACKAGES
SUPERNOVA is not responsible for delays caused by:
- customs
- weather conditions
- courier disruptions
- incorrect shipping information
If your package appears lost or delayed, please contact:
help@snvclothing.com
and we will assist you as quickly as possible.
ADDRESS ACCURACY
Please ensure all shipping information is correct before placing your order.
SUPERNOVA is not responsible for orders shipped to incorrectly entered addresses.